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Open Poetry #40
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Customer Service
| Open Poetry #40 |
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Customer Service |
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ivordavies Senior Member
since 2007-01-10
Posts 739Chester, England 
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Customer Service I took on a job I thought that I liked, a service I have to provide. Giving customers help with things that go wrong always makes me feel happy inside . For many long years I have done really well and I’m sure it is me who knows best. If it wasn’t for me and my colleagues alike then our Company would cease to exist! Do I really believe what my boss says to me that our profits are on a decline and that losing our way we will go bust one day, but surely that’s his job not mine. He said we must change, yes, alter our ways, our customers want so much more, I’ve been here for years and I know I know best, I told him “I’ve heard it before”. Now there’s targets he’s set and I’m asked everyday does my part really help to provide a reason for me to remain on their pay, do I do what we need to survive. Our Company now makes a profit, I’m told but I groan and complain everyday. I’m good, don’t you know, I really think so, why check? ...’cause it best just ‘my’ way. The problems you see are theirs, it’s not me, they’re caused by those people inside. If you left it to me and let us run free we’d be happy and bring back our pride. The rules are quite clear, I must just do my job, I’m expected to now get in line and give to my customer, colleagues and boss what they ask and meet their needs not mine. I now see it’s my role to provide what they say though sometimes I may disagree. I really must try to stop judging them and look so much closer at me. If they make a mistake, and I know that they will, and I’m sure it will show with hindsight. I’ve got to admit that I’ve often been wrong at times when ‘I’ thought I was right. So I now do my job by the rules he has set for there’s things that I just couldn’t see. By helping our Company try to survive my boss was just working for me! Ivor G Davies The moment created this second, is a moment that's going to last. |
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| © Copyright 2007 Ivor G Davies - All Rights Reserved | |||
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Drauntz Member Elite
since 2007-03-16
Posts 2905Los Angeles California |
Sir, I thought that you were the boss. For the better, here you can write freely in PIP, no need to please any customer. enjoyed your poem. |
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passing shadows Member Empyrean
since 1999-08-26
Posts 45577displaced |
with recently losing my job, I wonder who I am as far as career I have pictured myself in so many positions customer service jobs seem to be the majority of what's out there good write Ivor |
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TerryW Senior Member
since 2000-03-23
Posts 779Louisville, Mississippi, USA |
Very insightful! And a new take on things! And an excellent transition from one belief to another. Kudos! This is wonderful! ~Terry ~you reached inside, you touched my heart, |
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Fairplay Member
since 2007-01-15
Posts 222England |
I take my orders straight from God Not from the ones between But must admit that so far thus His face I’ve never seen This doesn’t mean he don’t exist In fact with me that’s fine I hope to live much longer see And give him plenty of time |
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