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*Alli4000*

Member Elite

since 2004-03-21

Posts 3188
The World of Poetry

0 posted 2004-08-05 02:13 PM

Hey Everyone...I have this big problem with my computer.  Whenever I go online, this message pops up.  It says:

"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiatied by NT AUTHORITY\SYSTEM"

Then it has a counter thing and counts down to zero.  Below it, it says:

"The System Process "C:\WINDOWS\system32\lsass.exe" terminated unexpectedly with status code -1073741819.  The system will now shut down and restart."

I know that this is some sort of virus, but when I run my virus scanner, it doesn't pick it up or whatever.  I went to the microsoft website and saw that they had some sort of patch there.  I downloaded the patch, but when I double click it, it says:

"C:\Documents and Settings\Owner\Desktop\WindowsXP-KB835732-x86-ENU.EXE is not a valid Win32 application"

I have NO idea what to do...if anyone has any ideas PLEASE let me know.  My e-mail is alg20@juno.com.

Thanks again!

~Alli~

Kellie_Cantrell
Senior Member

since 2002-05-22

Posts 1667
New York

1 posted 2004-08-06 10:14 PM

Alli,
I have not ever seen that. Although I will call my Dad and ask him if he knows. He owns a computer business and he knows all the latest about things like that. I will post my findings asap.

Kellie_Cantrell
Senior Member

since 2002-05-22

Posts 1667
New York

2 posted 2004-08-06 10:20 PM

Run virus scan from trendmicro. Norton isn't picking this up. Then try updating your computers operating system. This should get rid of it. If not post again and I will call my Dad again.

Aenimal
Member Rara Avis

since 2002-11-18

Posts 7350
the ass-end of space

3 posted 2004-08-07 03:46 PM

sounds like netsky or the other big one about a month ago. post this in tech talk andi'm sure someone will have the answer

*Alli4000*

Member Elite

since 2004-03-21

Posts 3188
The World of Poetry

4 posted 2004-08-09 09:39 AM

Hey Kellie and Aenimal...thank you so much for your help. The problem still hasn't fixed so I'm going to try downloading the patch from another computer. Kellie, you haven't heard about this virus? You can go here to read about it:
http://securityresponse.symantec.com/avcenter/security/Content/10108.html

Anyway, I'm going to be donwloading the patch later today, so I'll let you guys know whtat happens...hope for the best.

Thanks again,
~Alli~

Kellie_Cantrell
Senior Member

since 2002-05-22

Posts 1667
New York

5 posted 2004-08-18 11:37 PM

I hope you tried the scan from Trendmicro's site. It works.

*Alli4000*

Member Elite

since 2004-03-21

Posts 3188
The World of Poetry

6 posted 2004-08-18 11:41 PM

Ok, so i went to my frined's house yesterday to try and download the patch again....and...it worked! yea!

My computer seems to be working perfect so far...i'll let you all know if anything else goes wrong.

I would just like to say thanks to all of you who gave me advice and suggested things to do...thank you sooooo much.

Once again...thanks,
~Alli~

I always knew looking back on the tears would make me laugh, but I never knew looking back on the laughter would make me cry.

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