~Please don't laugh,...here's the problem: recently installed adobe 6 on my pc, uninstalled an old version, somehow now, my scanner isn't working. Says a TWAIN file is missing. Reinstalled scanner software as directed, still no TWAIN? file. Found this on the hp support site: (and I had to add spaces in the lines before 'DOS' to prevent the smilies from popping up)
"ISSUE: When attempting to access the scanner, the error "Cannot find or load TWAIN data source, TWAIN.DLL" appears.
SOLUTION: The SHARE.EXE program needs to be loaded in your AUTOEXEC.BAT file before Windows starts. Other installation packages, like Microsoft (R) Office, also need SHARE.EXE to run.
1. Add the following line to your AUTOEXEC.BAT file:
(Assuming DOS is located at C:\ DOS. If not, enter the correct path.)
Alternatively the following line can be added to the CONFIG.SYS:
2. Once this line has been added and saved, restart the computer, and attempt to access the scanner again."
,......my question,...don't laugh, I'm horrible with these machines, is where and how do I add this line? rofl. Actually, this matter is quite serious, have major need for the scanner at this point, and deadlines to meet. Any help? will be greatly appreciated.