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Upload/download speed question

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Mysteria
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0 posted 05-28-2007 09:56 PM       View Profile for Mysteria   Email Mysteria   Edit/Delete Message      Find Poems  View IP for Mysteria

Hi Geeks      

I sent this question to Ron but he is always very busy so just in case I can't reach him, I will try here too.  

It was on the news tonight that Shaw Cable is not giving its high speed internet customers what they are paying for, and they suggested you run a test to check your speeds.  Well, I did that, but have no idea what it means. If they are cheating me the nice news lady said to call and complain and get a new modem, but I want to make sure I have a valid complaint before calling.  Appreciate any answer you have time to give me and thank you.

Here is what I pay for:

-  5 Mb download speed
-  512 Kb upload speed

This is what the test said:

- 4771 kbps download speed
- 491 kbps upload speed
Ron
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Member Rara Avis
since 05-19-99
Posts 9708
Michigan, US


1 posted 05-28-2007 09:58 PM       View Profile for Ron   Email Ron   Edit/Delete Message      Find Poems   Click to visit Ron's Home Page   View IP for Ron

4771 kbps download = 4.771 Mb which is certainly close to 5 Mb
And 491 kbps upload is also close to 512 Kb

So, yea, Sharon, you're definitely in the ballpark for what you have been promised. I reckon that's more than most woman can say? :-)

Ron

(My emailed answer was still in my copy & paste buffer, so ... )
Mysteria
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2 posted 05-28-2007 09:59 PM       View Profile for Mysteria   Email Mysteria   Edit/Delete Message      Find Poems  View IP for Mysteria

WOW!  That was fast!  Thank you so much Ron, I sure appreciate it.   I was not sure about the kbps/mb math.
Ron
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Member Rara Avis
since 05-19-99
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Michigan, US


3 posted 05-28-2007 10:34 PM       View Profile for Ron   Email Ron   Edit/Delete Message      Find Poems   Click to visit Ron's Home Page   View IP for Ron

Actually, Sharon, my math (4.771 Mb) is only approximate. Instead of 4771/1000 it should be 4771/1024, but the former I can do in my head and the latter would require some actual work.
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