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SCREAMING for a moment!!!

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Irie
Senior Member
since 12-01-1999
Posts 1526
Washington State


0 posted 07-08-2002 06:24 PM       View Profile for Irie   Email Irie   Edit/Delete Message      Find Poems  View IP for Irie

OK, I have to rant for a minute.

I called my sister this morning and she told me she had to call me right back.
I waited most of the day and she never called.
So I called her from work to ask her why and she said she did, several times in fact,
but she kept getting a message saying our number was no longer in service.

So, I called the trusty phone company and asked them what the heck was going on.
He has no answer for me…a computer glitch was his guess. Oh, how nice.
If my bill didn’t get paid on time because of a computer glitch, they would most certainly charge me a late fee.
(Now let me just state, I am already angry with them because their phone bills
are NOT easy to figure out, and I swear they are sticking us with wireless
charges that they shouldn’t be.)
So, the man tells me that he put in an order and the phone should be back
in service with in 30 minutes, then says something about the payment due on
the 10th of this month. I asked him what he was talking about and he told me there was
a balance due on that date that is past due. I told him that I mailed a check back in June
for that and he said they haven’t received it. I called the bank, and the check was
paid on the 21st of June.

Once again I call the phone company and asked them what is going on…..
She tried to tell me that that payment was from a previous bill in May.
Now, I KNOW my phone bill should not be this high and that my May bill was paid,
or it certainly would have been disconnected by now! Don’t you think?

Both times I called, two different people gave me two different dollar amounts……
on this supposed past due amount!

And the worst part of all.... I can't change basic phone companies with out
using them as a hub, to pull the other company through. GRRRRRRRRRRR
Isn't that a Monopoly, and why are they getting away with it?




~Sheri

"The things that come to those that wait may be the things
left by those who got there first"


[This message has been edited by Irie (07-08-2002 06:53 PM).]

Poet deVine
Administrator
Member Empyrean
since 05-26-99
Posts 25869
Hurricane Alley


1 posted 07-08-2002 08:08 PM       View Profile for Poet deVine   Email Poet deVine   Edit/Delete Message      Find Poems  View IP for Poet deVine

I hate phone companies!! If I could get away without having a phone I would! I am actually going to disconnect my home phone in lieu of a cell phone.

If you want to raise THEIR aggravation level and don't mind an extra dollar each month, start sending your phone bills via Certified Mail. Someone has to sign for it and YOU get the card saying they did!
Duncan
Member Ascendant
since 08-07-2001
Posts 5716


2 posted 07-09-2002 02:08 AM       View Profile for Duncan   Edit/Delete Message      Find Poems  View IP for Duncan

lol @ pDv.
I'm surprised you even got to a real person.  i usually get so frustraeted with all the push x choices, I hang up long before then.  Actually, I think that's their plan!
Sometimes, a phone seems like a neccesary evil.


I’ll go to puppy class…if you’ll go to cooking class

Irie
Senior Member
since 12-01-1999
Posts 1526
Washington State


3 posted 07-10-2002 05:41 PM       View Profile for Irie   Email Irie   Edit/Delete Message      Find Poems  View IP for Irie

Sharon,
What makes this cell phone company even worse, is the fact
that they are also my home phone carrier!
If I could get DSL or Cable, I would certainly cancel
my service and move on to another wireless company.

I really like the certified mail idea! *snickers*


Duncan,
I usually wait for the recordings and then just press 0. I hate
pressing a million buttons to try and get a live person, and when I do,
they usually tell me I am in the wrong department and transfer me.
GRRRRRRRRRRRRRRRRRRRRRRRR


Maybe I'll just go back to using cups and string!


~Sheri

"The things that come to those that wait may be the things
left by those who got there first"


Toerag
Member Ascendant
since 07-29-99
Posts 5839
Ala bam a


4 posted 07-18-2002 04:06 PM       View Profile for Toerag   Email Toerag   Edit/Delete Message      Find Poems  View IP for Toerag

By gosh...I'd be mad too! And by gosh...you are a fox with a cowboy, um, er, cowgirl hat on!!!! Do you make enough money to support both of us?.....(You can borrow my phone if I can move in with ya?)....(I wonder if the yellow pages would post my lovely photo?)...PIP won't?....

[This message has been edited by Toerag (07-18-2002 04:13 PM).]

Irie
Senior Member
since 12-01-1999
Posts 1526
Washington State


5 posted 07-18-2002 05:03 PM       View Profile for Irie   Email Irie   Edit/Delete Message      Find Poems  View IP for Irie

Toe ....
By gosh... thank you for the compliment!

I suppose the yellow pages with publish it if you paid them ....  

Maybe you can pay Ron  


~Sheri

"The things that come to those that wait may be the things
left by those who got there first"


[This message has been edited by Irie (07-18-2002 05:03 PM).]

 
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