Step back. Take a deep breath. Inhale ó yes, that's ri-i-i-i-ight, a nice long inhale. And now ex-hale. That's it.
Respect & tolerance are swell things. There was lots shown by everybody, simply not enough. I think I have that right. And there wasn't enough supervisory time to put into the matter to correct the problem. Everybody's been very nice, but nobody's said how they're going to take over the time that Ron and the other moderators have had to put into the thing to make it run with some degree of tact and respect.
Not only does this have to make me happy, and Grinch happy and Essorant happy, but it also has to make Ron and the moderators happy, and I haven't seen much understanding of what it is that they do in this context and the time and effort that it takes to do it.
Maybe I'm overestimating this, it's possible, but if it were a snap, I suspect that the forum would still be puttering along. I haven't understood from Essorant what happens to take the work off of Ron and the moderators to maintain their notion of quality control and general comity. It has to be concrete enough to make them want to leap up and say, Yeah! Wish I'd thought of that. Sure that'll work!
Otherwise I suspect they know it's more of the same.
What's in it for them?
What reduces the amount of work reliably from x hours a week to x minus ten hours a week? How can you demonstrate that? What's your business plan, so they can go ahead and put work hours from CA to someplace else without having to drag them back to CA at some later date? It's not a matter of being GOOD or reforming, it's a matter of concrete planning that actually brings in Ron and the other moderators. It can't cajole them. They have to feel like it's to their advantage to come on board.
They need to feel that they're actually getting something because it's true in their terms, not simply your terms, Essorant. Your terms are fine so far as they go, but they don't appear to be drawing any sort of enthusiastic response or agreement, which is the minimum of what you need here. I think.
I'm trying to put this in terms of giving and getting to keep with the theme of the thread, but also because I happen to believe that it actually works better that way.