Listening to every heart
The Friday morning was an average "let's start the week out on Monday" type day, with everything from Monday through Friday due by the end of the day....
At 11:10 a.m., CST, our lights started to flicker in the office. Everyone held their breath. Over five minutes, we experienced three brown-out type surges. And then, by 11:20...all was dark.
So started my afternoon.
Pur resident computer/printer/phones/scanners, etc., person, was on vacation. Guess who her back-up is? You got it. And because EVERYTHING listed in this paragraph is connected from one thing to another, ALL was "down".
The girls up front called KPL on a cell phone, and were promised that a repair truck would be there, "soon".
I went to lunch at 11:35.
I came back at 12:15. We were still "out" but about 12:20, in pulls the KPL truck. Good. They reported that our own transformer had blown a "switch", and it would take, oh, about 15 minutes to repair same. Good. Wonderful. We went around turning everything "off" so we could come back up "slow". The KPL guys had us reconnected in about 10 minutes. And that was the good news.
Our computers didn't want to come up. The password I knew and use to reboot the server didn't want to "take". So I went on a search and was calling our computer experts simultaneously. Without the servers, nothing worked.
Finally [after three trips up and down stairs] I found the right password, and rebooted the server. Then we discovered that "not all" the phones were working. Called the phone service company - was told where to go, what to do, how to do it, etc. So...back down stairs.
The phones came up slowly. About that time, we discovered that the printers weren't talking to the computers. Another call.
Then the scanner wasn't talking to anything. Of course, there was a huge project to be scanned and sent to the Federal Courts TODAY...[the guys always wait till the last minute, y'know?] So that girl was patiently waiting for me to take all incoming calls regarding the problems while making outgoing calls to correct other problems.
So we got the scanner/printer guy to come in and before he got there, we managed to reconnect a couple of printers by doing some secondary trouble-shooting.
Then the scanner guy fixer-upper finally got that problem fixed, and by 4:25, the federal courts project was completed successfully.
Now inbetween all of this, the printer I normally use was kaput, so I had to change to a back printer that was working to get the "has to be done for tomorrow's client" project done for My Initial Boss.
Then my former boss, now a Supreme Court Justice, called. LOL...what a day. His secretary was out, and he wanted to know if I could guide him on how to redline a document without losing the original document. And not in Word [what I'm familiar with] but WordPerfect, no less. So I called a source who knew a source who passed me on to a third person...and I got the instructions, called the Judge back, and saved his day. We hope.
Now, My Secondary Boss dumped four tapes on my desk this morning!!! and I asked him "priority, please..." and he kindly put them all in order. Then, he said "now, if you can't get to these today, don't worry. Monday will be fine." THANK GOD!!!!!!!
My Initial Boss got his estate documents done; all machines were up and working, most projects had been completed, and I left the office at 4:28.
How Was Your Day???