Member Rara Avis
Oh man! Retail is what I've been in since I started work. I really don't want to go back into it, because of the afore mentioned problems.
I've done cashiering, and was a supervisor. Customers can be very RUDE! Specially on full moon nights, the wierdo's crawl from the woodwork. I've noticed, and worked for Wally World. When I was supervisor over the cashiers I wouldn't allow them to be snotty, or rude. It was rule that is the last contact a customer has before they leave the store, and it better be a good one. Though, it don't work like that.
I've found in all other ones I've been to, beside the one I worked, the cashiers are rude. They won't acknowledge you, say hello, good day, nothing! They load all your cans in one bag, and if you so much as ask them to seperate some of them, they cop a major attitude. I've gone to a manager a couple of times over that, because I've worked for the company and know it's not supposed to be tolerated.
I've been on both ends of it. Especially calling a company and having the secretary answer the phone in a rude manner, really gets to me.
In all my years, I think I told off one customer though, she was just out of control.
I don't think I will ever forget her and the situation she created.
Customers are not always right! That's so true! With today's fast paced everything, everyone in a rush, I think most people, and I agree, the younger ones, seem to have a MAJOR chip on their shoulder. Hey, like I always told my girls. There are people that don't have jobs. If you can't treat the customers nicely, and you don't like your job, then quit! Someone else will do it in your place.