Sitting in Michael's Lap
Sure, Sys, I would be glad to clarify ...
The poem WAS written to show the faithful, seemingly abandoned by God. Without launching into a lengthy philosophical debate, I will say that my belief is that God no longer directly involves himself in the affairs of men, but trusts in His followers to perform His will. Which, incidentally, includes providing comfort to the downtrodden. If such a person of faith found himself in such a situation, while his fellow man went on about their business, pretending not to see, it could very easily appear that God was uncaring, because "heaven tendered no reply", that reply essentially being a helping hand from his mortal brothers.
This poem is written from the point of view of those who have lost all their hope; the hope that we, fellow humans and children of God, should have been careful to defend.
speech over ...